Data & Privacy

Privacy Policy – Betparo Pakistan Gaming Platform

This Privacy Policy explains what personal information Betparo collects from players, how that information is used, who it may be shared with and what rights you have over your own data. We believe you should know exactly where your information goes and why.

Last updated: January 2026
Our Commitment to You

How Betparo Protects Your Privacy

Six core principles guide how we handle every piece of information you share with us when you use the Betparo platform.

We Only Collect What We Need

Betparo only requests information that is genuinely necessary for account registration, identity verification, payment processing and delivering the gaming experience. We do not gather data for the sake of it or collect information that has no clear purpose related to your use of the platform.

Your Data Is Stored Securely

All personal and financial data held by Betparo is stored using industry-standard encryption. Payment details — including JazzCash, Easypaisa and Raast account identifiers — are handled through secure, encrypted channels and are never stored in plain text at any point in the transaction process.

We Do Not Sell Your Data

Betparo does not sell, rent or trade your personal information to unaffiliated third parties for their own marketing or commercial purposes. Your data is your data — it is used only to operate the platform, process payments and comply with applicable legal requirements.

You Control Your Information

You have the right to request access to the personal data we hold about you, to request corrections where information is inaccurate, and to request deletion of your account data subject to legal retention requirements. These requests can be submitted directly to the Betparo support team.

Clear, Plain Language

This policy is written to be understood — not to confuse or obscure. If something in this policy is unclear, contact our support team and we will explain it. We do not hide important data practices in complicated legal wording that is designed to be unreadable.

Policy Changes Are Communicated

If this Privacy Policy changes in a material way, we will notify registered players via their registered contact details before the changes take effect. The date at the top of this page always reflects the most recent revision so you can tell at a glance whether it has been updated since you last read it.

1Introduction

Betparo ("we", "us", "the Platform") is committed to handling the personal information of all players ("you", "the Player") with care, transparency and respect. This Privacy Policy describes the types of information we collect when you register an account, make a deposit, play games or otherwise interact with the Betparo platform, what we do with that information and what choices you have.

This policy applies to all players who access Betparo through the website at betparo.win. By registering an account and using the platform, you confirm that you have read this Privacy Policy and that you understand how your information will be handled. If you do not agree with any part of this policy, you should not register or continue using the platform.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming guidelines, which together form the full agreement between you and Betparo.

Plain summary: We collect information to run your account, process PKR payments and keep the platform secure. We do not sell your data. You can ask us what we hold about you at any time.

2Who This Policy Covers

This Privacy Policy applies to all individuals who interact with the Betparo platform, including:

  • Registered players who hold an active Betparo account
  • Visitors who browse the Betparo website without registering
  • Former players whose accounts have been closed but whose data may still be retained for legal compliance purposes
  • Any person who contacts Betparo support, whether or not they hold an account

Betparo serves players based in Pakistan. This policy is written with Pakistan players in mind and reflects the data handling practices relevant to the Pakistani market. All account activity, payment processing and communications take place in the context of services provided to players in Pakistan, denominated in PKR.

3Data We Collect

The categories of personal information Betparo may collect and hold are described below. Not all categories apply to every player — for example, a visitor who browses without registering will only have technical and usage data collected, not identity or payment information.

Identity & Contact Information

  • Full name as provided at registration
  • Date of birth (for age verification purposes)
  • Mobile phone number
  • Email address
  • CNIC number (where requested for identity verification)
  • Residential address (where requested as part of extended verification)

Account & Gaming Data

  • Account login details (username — passwords are stored in hashed form only, never as plain text)
  • Account registration date and history of account status changes
  • Game play history including bet amounts, game types played, session timestamps and outcomes
  • Bonus claims, wagering progress and VIP tier history
  • Responsible gaming settings you have applied, such as deposit limits or self-exclusion periods

Financial Data

  • Deposit transaction records including method used, amount in PKR and timestamps
  • Withdrawal request history including amounts, processing status and payment method identifiers
  • Payment method identifiers (for example, the JazzCash or Easypaisa mobile number associated with your account) — full payment credentials are not stored by Betparo

Technical & Usage Data

  • IP address at the time of registration and during active sessions
  • Device type, operating system and browser version
  • Pages visited on the Betparo website, time spent on pages and navigation paths
  • Session start and end times
  • Error logs and platform interaction data used for troubleshooting

Communications Data

  • Records of support queries submitted via live chat or email
  • Content of communications with the Betparo support team
  • Records of any promotional communications sent to you and whether they were opened

4How We Collect Your Data

Betparo collects personal information through several channels, all of which are directly related to your use of the platform:

Information You Give Us Directly

The majority of personal data we hold comes directly from you. This includes the details you enter during account registration, information provided when completing identity or payment verification, and any details you share when contacting customer support. When you set responsible gaming limits or update your account preferences, those choices are also recorded.

Information Collected Automatically

When you visit the Betparo website or use the platform, certain technical data is collected automatically by our systems. This includes your IP address, device information, browser type and your interaction with pages on the site. This data is collected through standard web server logs and, where applicable, through cookies and similar tracking technologies described in Section 8 of this policy.

Information From Payment Providers

When you complete a deposit or withdrawal using JazzCash, Easypaisa, Raast, bank transfer or another supported payment method, our payment processing partners share transaction confirmation data with us. This is limited to what is necessary to confirm a successful payment and to match the transaction to your account. Betparo does not receive or store your full mobile banking credentials or card PINs at any point.

Information From Verification Services

Where identity verification is required — for example, to process a high-value withdrawal or to confirm your age — we may work with third-party verification services. These services may cross-reference the details you provide with external data sources to confirm their accuracy. The outcome of such checks is recorded on your account.

5How We Use Your Data

Betparo uses the personal information it collects for specific, legitimate purposes directly connected to operating the platform and serving Pakistan players. The table below summarises the main purposes and the type of data used for each.

Purpose Data Used
Account creation and management Identity, contact and account data
Processing PKR deposits and withdrawals Financial data, identity data
Identity and age verification Identity data, CNIC information
Delivering games and platform features Account data, technical data
Fraud prevention and platform security Technical data, financial data, identity data
Responsible gaming monitoring and tools Gaming data, account data
Customer support Communications data, account data
Bonus and VIP programme administration Gaming data, account data, financial data
Platform improvement and analytics Technical data, usage data (aggregated)
Sending account notifications and promotions Contact data, account data
Marketing communications: Betparo may contact you about platform promotions, bonus offers or events related to Cricket, PSL or other sports betting opportunities where you have not opted out of such communications. You can update your communication preferences at any time through your account settings or by contacting support.

6Payment Data and PKR Transactions

All financial transactions on the Betparo platform are conducted in Pakistani Rupees (PKR). When you make a deposit using JazzCash, Easypaisa, Raast, bank transfer, debit card or another supported mobile wallet, payment processing is handled through secure third-party payment gateways.

What Betparo Stores

Betparo stores a record of each transaction including the amount, date, time, payment method type and the transaction status. For mobile wallet payments such as JazzCash and Easypaisa, we may store the mobile number associated with the wallet to match the transaction to your account and to process withdrawals back to the same method. We do not store your full banking credentials, mobile banking PINs, card numbers or one-time passwords (OTPs).

What Payment Providers Receive

When you initiate a payment, relevant details such as the transaction amount and a reference identifier are passed to the payment provider to complete the transaction. Payment providers operate under their own privacy policies. Betparo selects payment partners that maintain appropriate security standards for handling PKR transactions.

Third-Party Payment Responsibility

Once a transaction is initiated and processing begins through a third-party payment gateway, the handling of your payment credentials at that stage is governed by the payment provider's own terms and security practices. Betparo is not responsible for data handling that occurs entirely within the payment provider's systems.

Keep Your Payment Accounts Secure: Your JazzCash, Easypaisa or bank login credentials are entirely separate from your Betparo account. Never share mobile banking PINs or OTP codes with anyone, including anyone claiming to represent Betparo. Our support team will never ask for your mobile banking credentials.

7Sharing Your Data

Betparo does not sell your personal data to third parties. We share personal information only where it is necessary to operate the platform, process payments, fulfil legal obligations or protect the platform from fraud and abuse. The categories of third parties with whom data may be shared are:

Payment Processing Partners

To process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and card channels, relevant transaction data is shared with the respective payment provider. This sharing is limited to what is necessary to complete the specific transaction.

Identity and Age Verification Services

Where Betparo engages a third-party verification service to confirm the identity or age of a player, the specific information required for that check — typically name, date of birth and CNIC number — is shared with that provider for the purpose of completing the verification. The result of the check is returned to Betparo and recorded on your account.

Technology and Infrastructure Providers

The Betparo platform relies on third-party providers for hosting, content delivery, data storage and game software. These providers may process personal data as part of delivering their services to Betparo. Where this is the case, Betparo ensures that appropriate data handling agreements are in place.

Legal and Regulatory Obligations

Betparo may be required to disclose personal data in response to a valid legal request, court order or regulatory requirement. In such circumstances, we will disclose only the minimum information required to comply with the legal obligation and will, where legally permitted, notify the affected player.

Fraud Prevention and Platform Security

Where Betparo has reasonable grounds to suspect fraud, money laundering or other prohibited conduct, relevant account and transaction data may be shared with fraud prevention services, payment network security teams or other appropriate parties to investigate and address the suspected activity.

We do not share your data with: advertising networks for third-party marketing, data brokers, social media platforms for tracking, or any unaffiliated company for their own commercial purposes.

8Cookies & Tracking Technologies

Betparo uses cookies and similar technologies on the platform website to ensure the site functions correctly, to remember your session and preferences, and to gather aggregate usage data that helps us understand how players use the platform and where improvements can be made.

Types of Cookies Used

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during an active session and security cookies that help protect your account. These cannot be disabled without affecting core functionality.
  • Functional cookies: Remember your preferences such as language settings and display options so you do not need to set them each visit.
  • Analytics cookies: Collect aggregated, anonymised data about how pages are used — for example, which games are most visited and where players navigate after landing on the homepage. This data helps Betparo improve the platform experience.

Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to view, delete and block cookies from specific sites. Please note that disabling essential cookies will affect your ability to log in and use the platform normally. Instructions for managing cookies are available in the help section of your browser.

No Cross-Site Tracking

Betparo does not use tracking technologies to follow your browsing activity across unrelated third-party websites. Analytics data collected on the Betparo platform is used solely for the purpose of understanding and improving the Betparo platform experience.

9Data Retention

Betparo retains personal data for as long as necessary to fulfil the purposes described in this policy and to comply with applicable legal obligations. The specific retention periods applicable to different categories of data are described below.

Active Accounts

While your Betparo account is active, we retain all account, gaming, financial and communications data associated with it. This data is needed to operate your account, process transactions and provide customer support.

Closed Accounts

Following account closure — whether requested by you or initiated by Betparo — we retain certain categories of data for a defined period after closure. Financial transaction records and identity verification data are typically retained for a period consistent with standard record-keeping practices for financial services. This retention is necessary to handle any disputes, comply with legal obligations and support fraud investigations that may arise after account closure.

Support Communications

Records of support interactions are retained for a period sufficient to handle any follow-up queries or complaints related to the original interaction, and thereafter in aggregate form for quality assurance purposes.

Anonymised Analytics Data

Aggregated, anonymised usage and analytics data from which no individual can be identified may be retained indefinitely for platform improvement purposes. This data is not personal data and is not subject to the same retention limits.

Requesting Deletion: You may request deletion of your personal data by contacting support. We will action deletion requests subject to any legal retention requirements that require us to keep certain records. We will inform you of what we can and cannot delete and the reasons why where applicable.

10Security Measures

Betparo implements technical and organisational measures to protect the personal data it holds from unauthorised access, loss, misuse, alteration or disclosure. These measures include:

  • Encryption in transit: All data transmitted between your browser and the Betparo platform is encrypted using TLS (Transport Layer Security). Look for the padlock indicator in your browser address bar when using the platform.
  • Encrypted data storage: Sensitive data fields including passwords (which are stored as one-way hashes) and payment identifiers are stored in encrypted form.
  • Access controls: Access to personal data within Betparo's systems is restricted to authorised personnel on a need-to-know basis. Support team members have access only to the data necessary to assist with your specific query.
  • Session management: Active sessions expire after a period of inactivity to reduce the risk of unauthorised access from unattended devices.
  • Fraud monitoring: Automated systems monitor account activity and transaction patterns for indicators of fraud, account compromise or prohibited conduct.

While Betparo takes these measures seriously, no online platform can guarantee absolute security against all possible threats. You play an important role in keeping your own account secure by choosing a strong password, not sharing your credentials and logging out when using shared devices.

11Your Rights Over Your Data

As a Betparo player, you have the following rights in relation to the personal information we hold about you. To exercise any of these rights, contact the Betparo support team with your account details and a clear description of your request.

Right to Access

You have the right to request a copy of the personal data Betparo holds about you. We will provide this information in a clear, readable format. Before processing an access request, we may ask you to verify your identity to ensure we are disclosing data to the correct person.

Right to Correction

If any personal information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. Some information — such as your registered name — may require supporting documentation before it can be updated.

Right to Deletion

You may request deletion of your personal data. We will process deletion requests subject to any legal or contractual obligations that require us to retain certain records. Where full deletion is not possible, we will inform you of what data must be retained and why.

Right to Restrict Processing

In certain circumstances — for example, where you contest the accuracy of data we hold — you may request that processing of your data be restricted while the matter is resolved.

Right to Withdraw Consent

Where processing is based on your consent — for example, receiving promotional communications — you may withdraw that consent at any time. Withdrawal of consent for marketing communications does not affect the lawfulness of previous processing and does not affect the processing of data necessary to operate your account.

Submit a Data Request

To exercise any of the rights above, contact our support team via live chat or email at [email protected]. Please include your registered account username and a clear description of your request. We aim to respond to all data requests within a reasonable timeframe.

12Minors and Under-18 Protection

The Betparo platform is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. The registration process includes a date of birth field and age verification steps specifically to prevent minors from accessing the platform.

If Betparo becomes aware that an account has been registered by or on behalf of a person under 18, that account will be closed immediately. Any deposits made to the account will be returned to the payment source where possible, and any winnings generated will be forfeited.

If you are a parent or guardian and believe that a minor in your care has registered a Betparo account, please contact support immediately so that the account can be identified and closed without delay. Betparo takes underage access extremely seriously and will act promptly on any credible report.

Protect Young People: Keep your Betparo login credentials secure and private. Do not leave sessions open on shared devices that may be accessible to children or young people under 18.

13Changes to This Privacy Policy

Betparo may update this Privacy Policy from time to time to reflect changes in the platform, our data practices or applicable requirements. The "last updated" date at the top of this page will always show when the policy was most recently revised.

Where changes are material — meaning they significantly affect how your data is used or your rights in relation to it — we will notify registered players via their registered contact details before the changes take effect. For minor or clarifying changes that do not significantly affect data handling, the updated policy will be published on this page without individual notification.

Continued use of the Betparo platform after any update to this policy constitutes your acceptance of the revised version. We recommend reviewing this page periodically, particularly if you receive a notification that the policy has been updated.

14Contact Us

If you have any questions about this Privacy Policy, want to understand more about how your data is used or wish to exercise any of your data rights, please get in touch with the Betparo support team. We are available 24 hours a day, 7 days a week via live chat on the platform.

For written queries and formal data requests, you can reach us at: [email protected]

When contacting us about a data matter, please include your registered username and a clear description of your query or request. This helps us locate your account and respond accurately and promptly. Betparo aims to acknowledge all privacy-related queries quickly and to resolve them thoroughly.

For general questions about your account, deposits, withdrawals or bonuses, visit the FAQ page — it covers the most common topics in detail and may answer your question without needing to contact support directly.

Your Privacy Is Protected

Play With Confidence at Betparo

Your personal data is handled with care. Deposit in PKR via JazzCash or Easypaisa, enjoy live casino, slots, fish games and cricket betting — all within a platform that keeps your information secure.

18+ only. Please game responsibly. Responsible Gaming